tag:status.abr.gov.au,2005:/historyAustralian Business Register Status - Incident History2024-03-19T13:30:31+11:00Australian Business Registertag:status.abr.gov.au,2005:Incident/73093762021-06-23T16:40:45+10:002021-06-23T16:40:45+10:00ABR - Degraded performance<p><small>Jun <var data-var='date'>23</var>, <var data-var='time'>16:40</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>23</var>, <var data-var='time'>12:45</var> AEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.abr.gov.au,2005:Incident/33428792020-01-02T06:00:38+11:002020-01-02T06:00:38+11:00ATO System Shutdown - 24 Dec 2019 to 2 Jan 2020<p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>06:00</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>24</var>, <var data-var='time'>18:15</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>12:38</var> AEDT</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>12:34</var> AEDT</small><br><strong>Scheduled</strong> - From midday AEDT 24th December, ATO systems will progressively become unavailable as we prepare for major systems upgrades over the Christmas and New Year break. For specific system impacts and times refer to our System Maintenance page<br /><br />https://www.abr.gov.au/general-information/scheduled-site-maintenance</p>tag:status.abr.gov.au,2005:Incident/26940812019-07-12T22:10:43+10:002019-07-12T22:10:43+10:00ATO System Issues<p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>22:10</var> AEST</small><br><strong>Resolved</strong> - The issues affecting ATO systems have been resolved and our services are now available.<br /><br />We will continue to monitor and provide updates as needed.<br /><br />We would like to thank you and your digital service provider for your patience.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>22:09</var> AEST</small><br><strong>Update</strong> - The issues affecting ATO systems have been resolved and our services are now available.<br /><br />We will continue to monitor and provide updates as needed.<br /><br />We would like to thank you and your digital service provider for your patience.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>17:06</var> AEST</small><br><strong>Update</strong> - We are still investigating the issues impacting a number of ATO systems and are working to implement a fix.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>11:58</var> AEST</small><br><strong>Update</strong> - We have identified issues affecting a number of ATO systems and we are applying a fix. We will keep you informed of our progress.</p><p><small>Jul <var data-var='date'>12</var>, <var data-var='time'>11:19</var> AEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.abr.gov.au,2005:Incident/24927462019-06-04T22:48:10+10:002019-06-04T22:48:10+10:00ATO System Outage 4th June 2019<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>22:48</var> AEST</small><br><strong>Resolved</strong> - ABR systems issues resolved<br /><br />The issue impacting ABR has been resolved and all systems are now performing as normal.<br /><br />We will continue to monitor the systems and update you if there are any further issues. Please be assured that no data has been compromised.<br /><br />Thank you for your patience.</p><p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>22:32</var> AEST</small><br><strong>Update</strong> - We are continuing to work towards restoring the ABR, however we do not expect services to be available for the rest of the day. Please be assured that no data has been compromised.<br /><br />We will continue to provide you with updates when we have further information.</p><p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>22:29</var> AEST</small><br><strong>Identified</strong> - The ABR and ABR Web Service are currently unavailable. We have identified the problem and are working on restoring this service as soon as possible.</p>tag:status.abr.gov.au,2005:Incident/24900442019-06-04T22:11:04+10:002019-06-04T22:11:04+10:00Service Availability<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>22:11</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>14:50</var> AEST</small><br><strong>Update</strong> - We are continuing to work towards restoring the ABR, however we do not expect services to be available for the rest of the day. Please be assured that no data has been compromised.<br /><br />We will continue to provide you with updates when we have further information.</p><p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>09:32</var> AEST</small><br><strong>Identified</strong> - The ABR and ABR Web Service are currently unavailable. We have identified the problem and are working on restoring this service as soon as possible</p>tag:status.abr.gov.au,2005:Incident/12189452017-04-30T07:00:33+10:002017-04-30T07:00:33+10:00Planned System Outage<p><small>Apr <var data-var='date'>30</var>, <var data-var='time'>07:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>30</var>, <var data-var='time'>00:12</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>30</var>, <var data-var='time'>00:03</var> AEST</small><br><strong>Scheduled</strong> - Saturday 11.30 pm EST to Sunday 07.00 am EST</p>tag:status.abr.gov.au,2005:Incident/11118672017-02-06T06:39:38+11:002017-02-06T06:39:38+11:00System Outage<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>06:39</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>21:38</var> AEDT</small><br><strong>Identified</strong> - <br>As our restoration work continues, we do not expect our systems to be available over the weekend.
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<br />The ATO continues to experience issues relating to the storage hardware faults that occurred in December. To provide better services in the future we have commissioned a complete new hardware system. This new system involves substantial complexity; it is being configured to provide more reliability and stability, and will contain vast amounts of ATO data. Even with our bolstered team of ATO and HPE experts, these tasks will take some time.
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<br />We continue to investigate the causes of these outages with our partners at HPE. This outage appears to be linked to a part of our storage hardware, “a node”, going off-line unexpectedly. We have been very careful in diagnosing this issue, and testing a restoration strategy so as to reduce other damage or unintended impacts.
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<br />Work will continue around the clock with an immediate focus on restoring priority services – the Tax Agent, Business and BAS Portals, practitioner lodgment service (PLS), ATO online, the Australian Business Register (ABR), Standard Business Reporting (SBR), and Superannuation online services.
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<br />We fully acknowledge the significant impact this is having on you, our key stakeholders, who rely heavily on the availability of our systems and services.
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<br />We will continue to provide you with updates.</p>tag:status.abr.gov.au,2005:Incident/4948792016-05-08T23:00:35+10:002016-05-08T23:00:35+10:00Planned System Outage<p><small>May <var data-var='date'> 8</var>, <var data-var='time'>23:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'> 7</var>, <var data-var='time'>20:00</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'> 6</var>, <var data-var='time'>16:15</var> AEST</small><br><strong>Scheduled</strong> - Saturday 8.00 pm EST to Sunday 11.00 pm EST
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<br />During the times listed above you will be unable to:
<br /> * register for an ABN, or
<br /> * change details of existing ABNs.</p>tag:status.abr.gov.au,2005:Incident/4841002016-05-01T08:00:35+10:002016-05-01T08:00:35+10:00Planned System Outage<p><small>May <var data-var='date'> 1</var>, <var data-var='time'>08:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>30</var>, <var data-var='time'>20:15</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>14:56</var> AEST</small><br><strong>Scheduled</strong> - Saturday 30 April 8:15pm EST to Sunday 1 May 8:00am EST</p>tag:status.abr.gov.au,2005:Incident/4840982016-04-30T07:00:35+10:002016-04-30T07:00:35+10:00Planned System Outage<p><small>Apr <var data-var='date'>30</var>, <var data-var='time'>07:00</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>22:15</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>29</var>, <var data-var='time'>14:53</var> AEST</small><br><strong>Scheduled</strong> - Friday 29 April 10:15pm EST to Saturday 30 April 7:00am EST</p>tag:status.abr.gov.au,2005:Incident/4741022016-04-26T07:01:02+10:002016-04-26T07:01:03+10:00Additional planned system maintenance<p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>07:01</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>22:15</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>22</var>, <var data-var='time'>14:20</var> AEST</small><br><strong>Scheduled</strong> - Friday 22 April 10:15 pm EST to Tuesday 26 April 7.00am EST</p>